Last updated: January 2025
TaxMaker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tax preparation service.
1. Information We Collect
We collect information that you provide directly to us when using TaxMaker:
- Account Information: Email address and password when you create an account
- Personal Tax Information: Name, Social Insurance Number (SIN), date of birth, address, and other information required for T1 personal tax returns
- Corporate Tax Information: Business number, corporation details, financial information, and other data required for T2 corporate tax returns
- Financial Data: Income sources, deductions, credits, and other tax-related financial information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our tax preparation services
- Calculate your tax obligations and potential refunds
- Generate tax return documents and summaries
- Communicate with you about your account and our services
- Ensure the security and integrity of our platform
3. Data Storage and Security
We take the security of your data seriously:
- All data is stored securely using Supabase, which provides enterprise-grade security with encryption at rest and in transit
- Sensitive information such as Social Insurance Numbers is encrypted before storage
- We use secure HTTPS connections for all data transmission
- Access to personal data is restricted to authorized personnel only
4. Cookies and Tracking
We use essential cookies to maintain your session and provide core functionality. These cookies are necessary for the service to function properly and cannot be disabled.
5. Third-Party Services
We use the following third-party services to provide our platform:
- Supabase: For database storage and user authentication
- Vercel: For hosting and deploying our application
These services have their own privacy policies and we encourage you to review them.
6. Data Retention
We retain your tax return data for as long as you maintain an account with us. This allows you to access historical returns and use prior year information for future filings. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Export your tax return data
- Withdraw consent for data processing where applicable
8. Children's Privacy
TaxMaker is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@taxmaker.ca